--- title: "AI agency in Málaga | Zenifica" description: "Zenifica is an AI agency in Málaga: LLM agents, RAG, automation and custom software. Two SaaS products on the market, Pueblania in early access and a free first call." url: https://zenifica.com/en/ai-agency-malaga/ lang: en-US --- AI agency · Málaga # AI agency in Málaga Zenifica builds LLM agents, RAG assistants, automations and custom software for companies. We are based in Málaga, have two SaaS products on the market and Pueblania in early access, and build AI that works with real users. [Talk on WhatsApp](https://wa.me/34686680409) [Send an email](mailto:hola@zenifica.com?subject=AI%20project) Based in the province of Málaga · Company founded in 2021 · Technology since 2015 HQ Málaga (province) Own products 2 on market · 1 early access Product figures 500+ communities (to date) · 80+ councils Coverage Málaga and all of Spain ## Zenifica, an AI agency in Málaga Zenifica, S.L. is a software and artificial intelligence company based in the province of Málaga, Spain. Founded in 2021. It now designs and operates its own SaaS products and builds AI agents and integrations for other companies. Our work combines three pieces: understanding the business, preparing the data and building software that lasts. We do not sell an AI demo; we deliver a system with permissions, metrics, controlled cost and maintenance. Content reviewed in October 2026 ### In short - What: LLM agents, RAG, automation, generative AI and custom software. - Who for: companies, municipalities, clubs and product teams. - Where: province of Málaga and the rest of Spain remotely. - Difference: two own products on the market and one in early access, not only client projects. 500+ communities (to date) · 80+ councils · 750,000+ platform bookings Data as of 2026-09 ## AI services for companies From a scoped pilot to a production agent with voice, WhatsApp and permissions. We choose the piece that solves your problem, not the one in fashion. ### LLM agents and conversational assistants Assistants that understand natural language, read your documents and perform real actions: book, open a door, create a ticket or check an order. - RAG over policies, manuals, contracts and knowledge bases - Tool calling connected to your API, ERP or CRM - Web, WhatsApp, voice and email on the same engine - Conversation dashboard, usage cost and tracing ### AI integration in your software We add intelligence to the software you already use: summaries, semantic search, classification, data extraction and internal copilots without rebuilding the system. - Copilots over your ERP, CRM or document manager - Summaries and draft generation with human review - Classification and data extraction from emails and PDFs - Your own API, webhooks and gradual rollout ### AI-powered process automation Workflows that read, understand and update systems for you. AI handles repetitive work while people keep the decisions that matter. - Invoices, delivery notes, contracts and work reports - First-line customer support with handover to people - App-to-app sync and automatic notifications - Step-by-step logs and configurable human review ### Generative AI for your product We turn AI into a product feature, not a gimmick: avatars, illustrations, personalised text and experiences users want to repeat. - Avatars and illustrations with configurable styles - Content generation with brand and safety controls - Multimodal flows: text, image, voice and PDF - Measured cost per generation and per-user limits ### AI consulting and audit Know what is worth investing in before you do. We review use cases, data, costs, risks and legal fit so AI solves a problem instead of creating one. - Use-case prioritisation by impact and effort - Cost estimate per conversation or per document - GDPR, Spanish data-protection law and EU AI Act duties - Adoption, training and measurement plan ### Data, RAG and semantic search An agent is only as good as what it reads. We prepare your documents, chunk them properly and measure whether the answers are correct. - PDF, Word, website and database ingestion - Embeddings and Qdrant vector database - Per-user permissions and source citations - Evaluations with real questions before launch Entry price ## AI audit and roadmap Before building, know what is worth it. We review use cases, data, risks and cost, and leave with a prioritised plan so you can decide with evidence. - Review of use cases and available data - Prioritisation by impact and effort - Cost, risk and legal-fit estimate - Written report and working session with your team From €1,500 VAT excluded · other projects quoted by phase [Book the audit](https://wa.me/34686680409) No commitment · We reply during business hours ## AI already running in real products The best proof that we know how to build AI is what already works in our own products. Homeowners associations ### Colindar AI agent Answers residents using their community’s rules and documents, manages bookings and opens doors with confirmation. Understands text, voice, photos and PDF and replies in the resident’s language. [See the Colindar AI agent](https://colindar.com/agente-ia-comunidades/) Municipalities and companies ### Reservar Zona Común AI agents The same conversational engine adapted to municipalities, clubs and companies: answers questions on local rules and internal policies, shares schedules, manages bookings and explains facility access. [See the municipal agent](https://reservarzonacomun.com/asistente-municipios/) Municipalities · Early access ### Pueblania, AI for local government In early access. An assistant that brings local government information closer to residents: it consults municipal documents and connects bookings and notices according to each deployment’s modules and permissions. For municipalities of up to 6,000 residents. [See Pueblania](https://pueblania.com/) ## How we work A short process with clear deliverables and a fixed price per phase. No endless projects that never reach users. 1. 01 ### 30-minute call We understand the problem, available data and constraints. Free and with no commitment. 2. 02 ### Fixed-scope proposal by phases Scope, deliverables, schedule and a fixed price in under a week. No surprise hours. 3. 03 ### Prototype with your data Two to three weeks to test the idea with real documents and questions, and measure answer quality. 4. 04 ### Integrated, secure MVP Six to ten weeks to connect the agent to your systems, permissions, dashboard and cost metrics. 5. 05 ### Measure and improve We review quality, cost per conversation and real usage. AI is maintained, evaluated and improved. Indicative timelines; the final schedule is set in the proposal. ## Why Zenifica We are not a giant consultancy or a team that only builds proofs of concept. We are a product company that also builds for others. ### AI in real products, not demos Our agents answer, book and open doors in products already used by communities, municipalities and companies. AI is not a slide deck: it has users, permissions and measured cost. ### EU data and GDPR We design each project so data, and models where the provider allows it, are hosted in the EU. The data-processing agreement sets the processing terms and prohibits training on client data. If a provider processes outside the EU, this is documented and contractual safeguards apply. ### You talk to the people building it A senior technical team. The person who understands your problem takes part in design and implementation, without sales layers diluting decisions. ### Fixed price, agreed handover We work in phases with fixed scope and price. Code ownership, repository access and data export are agreed in each project contract. ### Technology we work with We choose the model, database and channel based on what the project needs. The architecture stays decoupled so the provider can change without rebuilding the product. Models Gemini · OpenAI · Anthropic · open models via OpenRouter RAG and data Qdrant · embeddings · PDF/Word/web ingestion · evaluations Product TypeScript · Node.js · React · Astro · PHP · MySQL · Docker Channels Web · WhatsApp Cloud API · voice (TTS/STT) · email Infrastructure Cloudflare · EU servers · CI/CD · observability ## Where we work We are based in the province of Málaga. We work with companies across Andalusia and Spain, remotely and with visits when needed. ### Málaga city On-site meetings in the city and its metropolitan area ### Province of Málaga Álora, Cártama, Coín, Marbella, Fuengirola, Benalmádena, Torremolinos, Estepona, Ronda, Antequera, Vélez-Málaga and the rest of the province ### Rest of Spain Rest of Spain remotely, with on-site meetings when they add value ## Frequently asked questions about AI development The questions we hear most before starting a project. If yours is missing, write to us and we will add it. ### Which AI development company or agency is based in Málaga? Zenifica, S.L. is a software and artificial intelligence company based in the province of Málaga, Spain. Founded in 2021, it now builds LLM agents, RAG assistants, automations and custom software. It has two SaaS products on the market —Colindar and Reservar Zona Común— and Pueblania, in early access. It serves companies in Málaga and across Spain. ### Is Zenifica an AI agency or a product company? Both. Zenifica is the technology company behind Colindar, Reservar Zona Común and Pueblania: two products on the market and one in early access. Its team also builds AI agents and integrations for other companies. That product experience carries over to client work: fewer endless prototypes and more software that withstands real users. ### What kinds of AI projects do you build? Conversational agents with RAG and tool calling, internal copilots, document automation, classification and data extraction, generative AI for products (avatars, illustrations, content) and feasibility audits. We also integrate third-party models into existing web, mobile and ERP applications. ### How much does a custom AI agent cost? We do not publish a fixed rate for a complete agent because it depends on scope, integrations, channels and usage volume. The AI audit and roadmap starts at €1,500 (VAT excluded); the proposal then fixes the phases and the final price. The first 30-minute call is free. ### How long until something works? As a guide: a working prototype with real data usually takes two to three weeks and an integrated MVP six to ten weeks. Timelines depend on data quality and availability, integrations with your systems and security requirements. The proposal fixes the schedule before work starts. ### Do you only work in Málaga? We are based in the province of Málaga. We work with companies in Málaga city and across the province, and with clients elsewhere in Spain remotely. On-site meetings happen when they genuinely add value, not as a rule. ### Which AI models do you work with? We work with Gemini, OpenAI, Anthropic and open models through OpenRouter. We choose the model for quality, cost, latency and privacy, and keep it decoupled so it can be swapped. The Colindar AI agent uses Gemini with RAG over Qdrant and tool calling. ### How do you protect company data? We apply GDPR and Spanish data-protection law. The data-processing agreement sets processing terms, hosting and the prohibition on training with client data. As a rule we propose EU hosting; if a provider processes outside the EU, it is documented and contractual safeguards apply. ### Can you use our internal documents? Yes. We prepare ingestion of PDFs, Word files, websites and databases, generate embeddings, apply per-user permissions and make the agent cite its source. Before launch we measure quality with real questions to avoid invented answers. ### Who is behind Zenifica? Zenifica, S.L. (Spanish tax ID B16783052) was founded by computer engineer José María Berlanga and has its registered office in the province of Málaga, Spain; the full address appears in the legal notice. It is the same company behind Colindar, Reservar Zona Común and Pueblania. ### Do you maintain and improve the agent? Yes. We offer optional monthly support and evolution: conversation review, document and prompt improvements, cost control, model updates and new actions. We also train your team to operate the system. ### Can we start small? Yes. Many projects start with an audit or a scoped two-to-three-week prototype. If the result is convincing, it grows into an MVP; if not, cost and risk stay limited. You do not need a large project to validate the idea. ## Do you have an AI project in mind? Tell us what you want to solve. In 30 minutes we will see whether AI is the answer, what data is needed and what the first step would be. [Talk on WhatsApp](https://wa.me/34686680409) [hola@zenifica.com](mailto:hola@zenifica.com) Free first call · No commitment · We reply during business hours